Shipping Policy
At Otaku Threads Hub, we are committed to delivering high-quality anime apparel straight to your doorstep. We aim to make your shopping experience smooth and enjoyable. Below is everything you need to know about our shipping process:
Processing Time
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After placing your order, our team starts preparing your custom anime apparel.
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Processing typically takes 3–5 business days before shipping.
Shipping Details
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Delivery Time: Orders are delivered within 10–15 business days.
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Shipping Cost: Free shipping on all orders across the USA.
Order Tracking
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Once your order is shipped, you’ll receive an email with a tracking number.
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Use this number to monitor your package until it arrives.
Order Changes or Modifications
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Double-check your order before confirming.
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If you need to make changes, contact us immediately at otakuthreadshub@gmail.com.
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Modifications may not be possible once your order is in production.
Shipping Address
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Please provide accurate and complete shipping information during checkout.
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We are not responsible for delays or lost packages caused by incorrect addresses.
Damaged or Lost Items
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If your package is damaged or lost during shipping, contact us within 14 days of receiving the shipping confirmation email.
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We will promptly assist you to resolve the issue.
Questions or Concerns
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For any questions about shipping, order tracking, or your order, contact our friendly support team at otakuthreadshub@gmail.com.
Thank you for choosing Otaku Threads Hub! Your satisfaction is our priority.