Privacy Policy

Last updated: September 02, 2025

This Privacy Policy describes how Otaku Threads Hub (the "Site", "we", "us", or "our") collects, uses, and protects your personal information when you visit, use our services, or make a purchase from otakuthreadshub.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). "You" and "your" refer to users of the Services, including customers and visitors.

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, legal requirements, or operational needs. Updated versions will be posted on the Site with a revised "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services, communicate with you, process payments, fulfill orders, and protect our business and users.

Information We Collect Directly

  • Contact details: Name, email, phone number, and shipping/billing address.

  • Order details: Payment information, products purchased, and order history.

  • Account info: Username, password, and security questions if applicable.

  • Customer support info: Messages and inquiries sent to us.

Information About Your Usage

  • We automatically collect data such as IP address, browser type, device information, and interactions with our Site using cookies and similar technologies.

Information from Third Parties

  • Payment processors, service providers, and other vendors may provide information necessary to fulfill orders or support the Site.

How We Use Your Information

  • Order Fulfillment: Process payments, ship your anime apparel, manage your account, and handle exchanges or refunds.

  • Marketing: Send updates, promotions, and tailored offers (you can unsubscribe anytime).

  • Security: Detect and prevent fraud, unauthorized activity, or other risks.

  • Service Improvement: Provide customer support and enhance our Services.

Cookies

We use cookies and similar technologies to improve your experience, remember preferences, and run analytics. You can manage cookies via your browser settings, but disabling them may affect Site functionality.

Sharing Your Information

We may share personal information with:

  • Service providers and vendors (e.g., payment processors, shipping partners).

  • Business and marketing partners for promotions.

  • Affiliates within our corporate group.

  • Legal authorities when required by law or to protect rights.

We do not sell or share sensitive personal information without your consent.

Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these sites.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect information from children.

Security and Retention

We take reasonable measures to protect your data, but no system is completely secure. Information is retained as long as necessary for Services, legal obligations, or dispute resolution.

Your Rights

Depending on your location, you may have rights including:

  • Access, correction, or deletion of your personal information.

  • Restriction of processing and data portability.

  • Withdrawing consent or opting out of marketing communications.

To exercise your rights, contact us at otakuthreadshub@gmail.com.

International Users

Your information may be stored or processed outside your country. We use recognized mechanisms to ensure data protection during transfers.

Contact Us

For questions about this Privacy Policy or your personal data, contact us at:
Email: otakuthreadshub@gmail.com
Address: 400 Pine St Suite 134, Seattle, WA 98101